Help and support using the TAUR App on iOS
Here's a guide to getting started with the TAUR iOS App. Follow these steps to get set up. If you have any problems, then you can use the contact form in the app to get help. When you receive your Taur scooter it is unsecured and anyone with the app
From time to time we may release Firmware Updates for your Taur Scooter to keep it running at its best or to introduce new features. 1. If there are critical updates for your Taur then you'll see a message like this displayed on the Home Screen. You
The Home Screen displays the following features. If you're not connected to your Taur some features may be unavailable. 1. Tap the lights button to turn the lights on and off on your Taur. 2. The battery charge icons will light up to indicate the lev
The app Menu screen is accessed by tapping the Menu button on the Home screen. Not all features will be available if you're not connected to your Taur or if you're not the Authenticated Owner.
The Taur app uses location services to record the trips you make on your Taur. This is an optional feature and can be turned on and off from the settings menu. More details to come.
If you are the Authenticated Owner and connected to your Taur you can add up to 10 Guest Riders to your Taur. If you have secured your Taur since delivery only users who either have a physical RFI Key or have been added to your Taur scooter using the
If you are the Authenticated Owner and connected to your Taur you can add up to 10 RFI Keys to your Taur. Two physical RFI Keys are supplied with your Taur and additional keys are available from Taur. 1. Navigate to the Manage Keys screen by tapping
1. The Taur Data screen shows you all the details of your Taur's hardware and firmware. If you're not connected to a scooter then it will display the details of the last Taur you were connected to. 2. You can copy the details to your clipboard. 3. If
1. Use this form to contact Taur with any issues you'd like help with.
1. Use this screen to sign out of your Taur account. 2. Please note, this does not change any settings on your Taur scooter. If you're selling your Taur. use the Factory Reset feature to erase your authentication and other details from your Taur.
1. Use this section if you want to Delete your Taur Account. 2. You must be connected to your TAUR to delete your account. 3. If you're the Authenticated Owner this action will perform a factory reset on your TAUR and inform us to delete your account
1. The app Settings screen is accessed by tapping the Settings button on the Home screen. Not all features will be available if you're not connected to your Taur or if you're not the Authenticated Owner. 2. Set the maximum top speed of the scooter ca
1. Admin Mode is accessed from the Settings screen. 2. Admin Mode transmits data about the running of your Taur to our servers and should be left off unless Taur ask you to turn it on. 3. If you experience problems with your Taur, customer support ma
1. If you are experiencing issues with your Taur, Customer Support may ask you to reboot your Taur's firmware. This feature is only available if you're connected to your Taur. Tap the button to initiate a reboot.
1. You may want to return your Taur to its factory settings, for instance on change of ownership. 2. This feature is only available if you are connected to your Taur and are the Authenticated Owner. This is for your security. 3. Please read the instr