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Refunds & Returns

Answers to common questions about how to get a refund or process a return.

I'm a Kickstarter backer... how do I get a refund?

Easy!  We offer a full refund to anyone who wants it. Just write to us at [email protected] (from the email address you used to back us on Kickstarter – so we know it's you) and request a refund.  We will do our best to process it ASAP.

I pre-ordered on the Taur website... how do I get a refund?

Easy!  We offer a full refund to anyone who wants it. Just write to us at [email protected] (from the email address you used to buy on taur.com – so we know it's you) and request a refund.  We will do our best to process it ASAP.